Check out how Bridgepointe Technologies used CloudFiles to automate their folder hierarchy and share files seamlessly with their Salesforce community. They also added an additional level of analytics for their users to get content consumption, making sharing more insightful.
Business automations are always preferred since not performing some mundane tasks can lead to blockages in pipeline. These articles cover automations for various team. Admins should be aware of such automations.
Salesforce “Email to case” is a great feature of service cloud to automatically create cases from email. This articles describes how to automatically move the case attachments to SharePoint
Salesforce enforces governor limits to prevent apex abuse. These can apply to transactions, heap size, timeouts etc... They become restrictive while working with various file use-cases. In this article we explore a way to bypass these file-related governor limits.
Integrations are the way to go to ensure that your employees find it easy to conduct their day-to-day activities, minimize switching costs, reduce data friction. So, it's best to have tools that integrate well with one another. Here's an intro article for you to the world of integrations.